Julia Chatterley Instagram – “The first thing with conversational AI is that you never have to wait for it. You’re never going to be put on hold. You’re never going to sit on a phone queue to speak to someone. It picks up, if you will, right away.”
Bret Taylor and Clay Bavor, founders of Sierra, discuss their “AI agent” and how it has potential to totally transform your customer experience.
We talk AI empathy, availability, their outcome-based pricing, and why they call it “the most significant consumer tech trend in a generation.” | Posted on 17/Feb/2024 03:42:33
