Kristin Bauer Instagram – Does anyone in LA have a decent back with great customer service?? Help! Well I’ve finally been forced to leave #wellsfargo after yet another nightmare. I know they’re a big bad bank however I’ve been with them for three decades and had a lovely lady there, who’s now left. I also bank with my credit union but that’s a very very limited bank with what they can do in every respect. My first Wells Fargo nightmare was when they allowed a contractor to pay his bill to Home Depot out of my account as I had written him a check. He used my account number to pay all his bills online and there was absolutely no safe guards on my Wells Fargo account 😳😳😳😳. AND they took zero responsibility until I hired a lawyer & then I was paid back. When I asked the senior Wells Fargo investigator “so anyone I wrote a check to can pay his bills from my accounts?” He said, “well…yes”. They don’t have the software to detect that I am not sam trout! (The person who stole from me) This is when I moved some accounts to the credit union. But that has been exceedingly challenging. So now today I wake up to all my accounts being closed and my money being held!!! Wtf?!?! I called & a very nice woman in canada says that they don’t have my correct address. My head nearly exploded as I changed addresses three years ago & have called and faxed & emailed about this for THREE YEARS!!! AND even better they do have my correct address!!! They kept sending me letters saying, “we don’t have your correct address”. And I kept writing back saying, “you do, I got the letter!!!” I called, I mailed, I faxed & they closed my accounts and the lady confirmed that THEY HAD MY CORRECT ADDRESS. But because,buried somewhere deep in WF programming they still had my old address, where I could not see it and also no one I had called could who works there, they closed all my accounts & I have no money & no bank accounts now. All my auto pays and auto drafts will bounce because I have to wait for them to send me checks of my balances!!! I was with WF for three decades I’m venting in the hopes anyone at Wells Fargo will see this and also yo warn you all. #wellsfargo #wellsfargobank