Gul Panag Instagram – But what brings it all to life – the great food , beautiful surroundings- is the warmth that is exuded by every single person one comes into contact with. And the effort put it make even the routine special and memorable. From the serene boat ride to the rose petal shower welcome, to the warm smiles that touch the eyes- guests are truly treated like the Gods! “Atithi Devo Bhava”…. Guest is God is something they don’t let you forget. 🤩 It starts with a traditional welcome with a lamp and pushes the envelope at each step with personalised experiences. Sonal our butler, anticipated every move and never left our side. She was our single point of contact before, during and even after our stay and ensured every need was met and our stay was personalized with her thoughtful and anticipatory service. (The Palace Service Associates are trained by Anthony Holland the Founder of the British Butler Guild.) The personal involvement of Chef Ravish and Roopak in all our meals (and constant follow up) was both mouth watering ( with the stories they told us before each dish) and heart warming. When I wanted to learn how to make the Himalayan red rice bowl, that Chef Ravish made for us, he took out time to teach it to me. The Chef team and our dear Sonal also arranged for me to learn how to make the bajra choorma. When I just mentioned it in passing that I would love to learn how to make it. I was overwhelmed. To say the least. That every wish literally of mine they took as a command. I’ve never felt more like a queen before. I believe great hospitality and service (always flows from the top. Nishant the GM leads from the front and by example. Involved with every guest ( not just us😅) he personally sees to the smallest details and I believe that sets the tone for how every hotel associate interacts with guests. Last, but not least, I finally solved the mystery of how and why every Leela Hotel smells heavenly. It’s Tishya – the fragrance that’s everywhere. Inspired by the ancient Sanskrit word that describes ‘a sense of joy and happiness’, and is inspired by lotus and the wonder flower, Neelakurinji that blossoms once in 12 years. #leelaudaipur The Leela Palace Udaipur