Anushka Rathod Instagram – As an Indian Consumer…
You should know this!!
Check out the whole reel to know!
This is Episode 1 of KNOW YOUR RIGHTS as an Indian Consumer, follow for part 2!
Here’s how you can complaint-
1. Contact your bank’s customer service to attempt resolving the issue directly.
2. Collect all relevant details such as the incident date, amount involved, and supporting documents like bank statements and receipts.
3. If unresolved within 30 days, file a complaint with the Banking Ombudsman through the online complaint form.
4. The Ombudsman will contact you and the bank to resolve the issue. This may take a few weeks.
Do note:
1. The amount of compensation can vary depending on your case.
2. Before approaching the Ombudsman, it is mandatory to first file the complaint with the concerned Regulated Entity (RE). Only in the event of non-receipt of reply, within 30 days from the lodgement of the complaint, from the RE or if the complaint is rejected wholly or partially by the RE, the complaint can be registered with the Ombudsman
[Anushka Rathod, finance, bank, know your rights, compensation]
#anushkarathod #finance #bank #knowyourights #compensation | Posted on 03/Oct/2024 19:37:29
